Gemporia PPC
Services provided: Strategy, Paid Media, PPC and Optimisation.
Brief.
Gemporia partnered with SHC to drive performance-led growth through paid search and social activity, with a strong focus on ecommerce revenue, profitability, and new customer acquisition. The relationship is built around continuous optimisation, innovation, and testing emerging channels to keep the brand competitive in a fast-evolving digital retail landscape. Black Friday represented a critical trading period and an opportunity to not only maximise short-term revenue but also push into new territory with TikTok Shop and live commerce for the first time.
What We Did.
The campaign targeted a mix of high-intent and discovery-led audiences across multiple platforms:
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High-intent shoppers actively searching for jewellery products via the Google network of ad placements and Bing
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Inspiration-led audiences browsing visually engaging platforms such as Meta, Pinterest, and TikTok
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Social-first shoppers, particularly younger audiences engaging with TikTok content and live shopping formats
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Returning users and warm prospects who had previously interacted with the brand, targeted through remarketing strategies across a multi-channel approach
Audience behaviour and platform usage were central to the strategy, ensuring messaging and creative aligned with how different segments discover and purchase jewellery.
Gemporia faced a multifaceted challenge:
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Maximise revenue and profitability during the highly competitive Black Friday period across PPC, paid social and programmtic
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Drive new customer acquisition while maintaining strong margins
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Expand brand reach across emerging platforms, particularly TikTok Shop
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Successfully launch and support an 8-hour TikTok Live shopping event, building demand beforehand and converting during the event
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Balance full-funnel activity, ensuring awareness translated into measurable sales through more direct response PPC conversion driving activity
The key challenge was integrating traditional performance marketing activity such as PPC with new social commerce formats without compromising efficiency or return on ad spend.
The agency implemented a full-funnel, multi-channel PPC strategy designed to build awareness, capture demand, and drive conversions at scale.
Strategic approach:
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Ran a three-week campaign covering pre-Black Friday, peak trading, and post-event conversion
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Activated across Google, Bing, Meta, Pinterest, StackAdapt, and TikTok Shop
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Used search channels to capture high-intent demand via Performance Max and traditional search formats
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Leveraged social platforms for discovery using video and product-led creatives
Optimisation & execution:
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Deployed automation and machine learning through Performance Max campaigns to optimise placements and bids in real time
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Conducted creative testing, including video formats, promotional messaging, and discount-led copy
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Used audience segmentation and remarketing to guide users through the funnel with tailored messaging
Innovation through TikTok Shop:
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Introduced GMV Max Live campaigns to maximise conversions during the live event
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Ran GMV Product Ads to drive ongoing product discovery
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Built demand ahead of the 8-hour TikTok Live, directing users to an interactive shopping experience
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Combined entertainment, influencer-style content, and frictionless purchasing to engage a new audience
This integrated approach ensured every stage of the customer journey was covered, from inspiration to purchase.
Results.
The campaign delivered outstanding commercial and strategic outcomes:
Revenue & profitability:
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6.8 ROAS
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49.2% margin
Traffic & engagement:
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8.2 million impressions
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89.9k website users
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34k new users
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7.5k add-to-cart actions
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5.1% conversion rate
Black Friday performance (YoY):
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Revenue increased by 39%
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Website sessions increased by 73%
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Purchases increased by 8%
Channel insights:
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Google and Bing Performance Max campaigns were the strongest revenue drivers
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Social platforms significantly expanded reach and product discovery
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TikTok Shop successfully introduced a new social commerce revenue stream
Strategic impact:
The campaign proved that integrating live social commerce with performance marketing can drive both immediate revenue and long-term growth. Gemporia not only achieved strong Black Friday results but also positioned itself at the forefront of the rapidly growing live shopping trend.






